
Definition at line 1200 of file app_queue.c.
| struct ast_string_field_mgr __field_mgr |
Definition at line 1240 of file app_queue.c.
Queue name
Music on Hold class
Announcement to play when call is answered
Exit context
Macro to run upon member connection
Gosub to run upon member connection
Default rule to use if none specified in call to Queue()
Sound file: "Your call is now first in line" (def. queue-youarenext)
Sound file: "There are currently" (def. queue-thereare)
Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)
Sound file: "Currently there are more than" (def. queue-quantity1)
Sound file: "callers waiting to speak with a representative" (def. queue-quantity2)
Sound file: "The current estimated total holdtime is" (def. queue-holdtime)
Sound file: "minutes." (def. queue-minutes)
Sound file: "minute." (def. queue-minute)
Sound file: "seconds." (def. queue-seconds)
Sound file: "Thank you for your patience." (def. queue-thankyou)
Sound file: Custom announce for caller, no default
Sound file: "Hold time" (def. queue-reporthold)
Definition at line 1240 of file app_queue.c.
| const ast_string_field announce |
Definition at line 1240 of file app_queue.c.
Referenced by join_queue().
| unsigned int announce_to_first_user |
Whether or not we announce to the first user in a queue
Definition at line 1246 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_for_answer().
How often to announce their position
Definition at line 1265 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_position(), wait_for_answer(), and wait_our_turn().
| unsigned int announceholdtime |
Definition at line 1253 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| unsigned int announceposition |
Definition at line 1254 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), queues_data_provider_get_helper(), and say_position().
How many positions we announce?
Definition at line 1264 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| int autofill |
Ignore the head call status and ring an available agent
Definition at line 1294 of file app_queue.c.
Referenced by init_queue(), is_our_turn(), num_available_members(), and queue_set_param().
| int autopause |
Auto pause queue members if they fail to answer
Definition at line 1287 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and rna().
| unsigned int autopausebusy |
Definition at line 1260 of file app_queue.c.
Referenced by queue_set_param(), and wait_for_answer().
| int autopausedelay |
Delay auto pause for autopausedelay seconds since last call
Definition at line 1288 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and rna().
| unsigned int autopauseunavail |
Definition at line 1261 of file app_queue.c.
Referenced by queue_set_param(), and wait_for_answer().
| int callsabandoned |
Number of queue calls abandoned
Definition at line 1274 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), record_abandoned(), and set_queue_variables().
| int callscompleted |
Number of queue calls completed
Definition at line 1273 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
Number of calls answered with servicelevel
Definition at line 1276 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
| const ast_string_field context |
Definition at line 1240 of file app_queue.c.
Referenced by join_queue().
| int count |
How many entries
Definition at line 1279 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), join_queue(), leave_queue(), manager_queues_status(), queue_function_mem_read(), queue_function_queuewaitingcount(), queue_function_var(), and set_queue_variables().
| unsigned int dead |
Definition at line 1243 of file app_queue.c.
Referenced by find_queue_by_name_rt(), init_queue(), kill_dead_queues(), leave_queue(), and mark_dead_and_unfound().
| const ast_string_field defaultrule |
Definition at line 1240 of file app_queue.c.
Referenced by copy_rules().
| unsigned int eventwhencalled |
Definition at line 1244 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), ring_entry(), rna(), send_agent_complete(), and try_calling().
| struct penalty_rule* first |
Definition at line 1299 of file app_queue.c.
| unsigned int found |
Definition at line 1258 of file app_queue.c.
Referenced by extension_state_cb(), handle_statechange(), init_queue(), mark_dead_and_unfound(), reload_single_queue(), and remove_members_and_mark_unfound().
Head of the list of callers
Definition at line 1297 of file app_queue.c.
Referenced by __queues_show(), insert_entry(), is_our_turn(), join_queue(), leave_queue(), manager_queues_status(), manager_queues_summary(), and queues_data_provider_get_helper().
| int holdtime |
Current avg holdtime, based on an exponential average
Definition at line 1271 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), recalc_holdtime(), say_position(), and set_queue_variables().
Definition at line 1262 of file app_queue.c.
Referenced by init_queue(), join_queue(), and queue_set_param().
| struct penalty_rule* last |
Definition at line 1299 of file app_queue.c.
Definition at line 1263 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), and wait_our_turn().
| struct { ... } list |
Next call queue
| unsigned int maskmemberstatus |
Definition at line 1256 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
| int maxlen |
Max number of entries
Definition at line 1280 of file app_queue.c.
Referenced by __queues_show(), init_queue(), join_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), and set_queue_variables().
| int memberdelay |
Seconds to delay connecting member to caller
Definition at line 1293 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| const ast_string_field membergosub |
Definition at line 1240 of file app_queue.c.
Referenced by try_calling().
| const ast_string_field membermacro |
Definition at line 1240 of file app_queue.c.
Referenced by try_calling().
| struct ao2_container* members |
Head of the list of members
Definition at line 1296 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), clear_queue(), compare_weight(), complete_queue_remove_member(), destroy_queue(), dump_queue_members(), extension_state_cb(), find_member_by_queuename_and_interface(), find_queue_by_name_rt(), free_members(), get_member_status(), handle_statechange(), init_queue(), interface_exists(), manager_queues_status(), manager_queues_summary(), member_add_to_queue(), member_remove_from_queue(), num_available_members(), queue_delme_members_decrement_followers(), queue_exec(), queue_function_mem_read(), queue_function_qac_dep(), queue_function_queuememberlist(), queue_member_follower_removal(), queues_data_provider_get_helper(), reload_single_member(), reload_single_queue(), remove_from_queue(), rt_handle_member_record(), try_calling(), update_queue(), and update_realtime_members().
The minimum number of seconds between position announcements (def. 15)
Definition at line 1266 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| const ast_string_field moh |
Definition at line 1240 of file app_queue.c.
Referenced by join_queue().
| char monfmt[8] |
Format to use when recording calls
Definition at line 1277 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int montype |
Monitor type Monitor vs. MixMonitor
Definition at line 1278 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| const ast_string_field name |
Definition at line 1240 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), can_ring_entry(), clear_stats(), compare_weight(), complete_queue(), dump_queue_members(), find_load_queue_rt_friendly(), find_queue_by_name_rt(), get_member_penalty(), handle_statechange(), init_queue(), join_queue(), kill_dead_queues(), leave_queue(), manager_queues_status(), manager_queues_summary(), mark_dead_and_unfound(), queue_cmp_cb(), queue_exec(), queue_function_mem_write(), queue_function_queuememberlist(), queue_function_queuewaitingcount(), queue_function_var(), queue_hash_cb(), queue_set_param(), queue_transfer_fixup(), queues_data_provider_get(), record_abandoned(), reload_queue_members(), reload_single_member(), reload_single_queue(), remove_from_queue(), remove_members_and_mark_unfound(), ring_entry(), rna(), rt_handle_member_record(), say_position(), set_member_paused(), set_member_penalty_help_members(), set_member_ringinuse_help_members(), set_queue_variables(), try_calling(), update_realtime_members(), wait_for_answer(), and wait_our_turn().
| struct call_queue* next |
Definition at line 1298 of file app_queue.c.
The number of periodic announcements configured
Definition at line 1268 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
Disregard penalty when queue has fewer than this many members
Definition at line 1282 of file app_queue.c.
Referenced by calc_metric(), init_queue(), and queue_set_param().
How often to play periodic announcement
Definition at line 1267 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_periodic_announcement(), wait_for_answer(), and wait_our_turn().
Definition at line 1240 of file app_queue.c.
Referenced by say_position().
Definition at line 1240 of file app_queue.c.
Referenced by say_position().
Are periodic announcments randomly chosen
Definition at line 1269 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
| unsigned int realtime |
Definition at line 1257 of file app_queue.c.
Referenced by __queues_show(), find_load_queue_rt_friendly(), find_queue_by_name_rt(), leave_queue(), mark_dead_and_unfound(), queues_data_provider_get(), and remove_members_and_mark_unfound().
| unsigned int relativeperiodicannounce |
Definition at line 1259 of file app_queue.c.
Referenced by queue_set_param(), and say_periodic_announcement().
| unsigned int reportholdtime |
Definition at line 1250 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int retry |
Retry calling everyone after this amount of time
Definition at line 1284 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_a_bit().
| unsigned int ringinuse |
Definition at line 1245 of file app_queue.c.
Referenced by add_to_queue(), init_queue(), queue_set_param(), reload_single_member(), and rt_handle_member_record().
| int roundingseconds |
How many seconds do we round to?
Definition at line 1270 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
| int rrpos |
Round Robin - position
Definition at line 1292 of file app_queue.c.
Referenced by calc_metric(), queue_delme_members_decrement_followers(), queue_member_follower_removal(), ring_entry(), and store_next_rr().
| struct { ... } rules |
The list of penalty rules to invoke
Referenced by init_queue().
| int servicelevel |
seconds setting for servicelevel
Definition at line 1275 of file app_queue.c.
Referenced by __queues_show(), init_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), set_queue_variables(), and try_calling().
| unsigned int setinterfacevar |
Definition at line 1247 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int setqueueentryvar |
Definition at line 1249 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int setqueuevar |
Definition at line 1248 of file app_queue.c.
Referenced by init_queue(), queue_function_var(), queue_set_param(), and set_queue_variables().
Definition at line 1240 of file app_queue.c.
Referenced by try_calling().
| const ast_string_field sound_calls |
Definition at line 1240 of file app_queue.c.
Referenced by say_position().
Definition at line 1240 of file app_queue.c.
Referenced by say_position().
| const ast_string_field sound_minute |
Definition at line 1240 of file app_queue.c.
Referenced by say_position().
Definition at line 1240 of file app_queue.c.
Referenced by say_position(), and try_calling().
| const ast_string_field sound_next |
Definition at line 1240 of file app_queue.c.
Referenced by say_position().
Sound files: Custom announce, no default
Definition at line 1242 of file app_queue.c.
Referenced by destroy_queue(), init_queue(), queue_set_param(), and say_periodic_announcement().
Definition at line 1240 of file app_queue.c.
Referenced by try_calling().
Definition at line 1240 of file app_queue.c.
Referenced by say_position(), and try_calling().
| const ast_string_field sound_thanks |
Definition at line 1240 of file app_queue.c.
Referenced by say_position().
Definition at line 1240 of file app_queue.c.
Referenced by say_position().
| int strategy |
Definition at line 1255 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), find_queue_by_name_rt(), init_queue(), manager_queues_status(), num_available_members(), queue_function_var(), queue_set_param(), queues_data_provider_get_helper(), reload_single_queue(), ring_one(), set_queue_variables(), try_calling(), and wait_for_answer().
| int talktime |
Current avg talktime, based on the same exponential average
Definition at line 1272 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), set_queue_variables(), and update_queue().
| int timeout |
How long to wait for an answer
Definition at line 1285 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| int timeoutpriority |
Do we allow a fraction of the timeout to occur for a ring?
Definition at line 1289 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
| unsigned int timeoutrestart |
Definition at line 1252 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_for_answer().
| int weight |
Respective weight
Definition at line 1286 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), find_load_queue_rt_friendly(), init_queue(), manager_queues_status(), queue_set_param(), and reload_single_queue().
| unsigned int wrapped |
Definition at line 1251 of file app_queue.c.
Referenced by calc_metric(), and store_next_rr().
| int wrapuptime |
Wrapup Time
Definition at line 1281 of file app_queue.c.
Referenced by can_ring_entry(), get_member_status(), init_queue(), is_member_available(), queue_function_mem_read(), and queue_set_param().